Advice you can trust and professional service you can count on

PROPERTY MANAGEMENT

Our dedicated Property Management team understands that your investment property is valuable to you. Naturally, you want to achieve the best possible outcome. Our own experience as property investors was one of the reasons that we started Alexa Real Estate in the first place.

The key to Alexa’s smarter real estate agency promise

 

Understanding the rental market, we’ve been teaching trends, maximising investment returns and negotiations for our clients since 2010. However, of greatest benefit to our clients is our unique approach to the traditional Property Management model, which ensures we value our team, and focus on their strengths.

The traditional Property Management model involves property managers being responsible on a daily basis for a variety of different tasks. These include, but are not limited to following up on rent arrears, advertising properties, leasing properties and preparing the paperwork, doing ingoing inspections, outgoing inspections, quarterly inspections, bond claims, tribunal hearings, administrative tasks, insurance claims and the list goes on.

It is little wonder that property managers often burn out, make mistakes and provide less than ideal service. As the saying goes, “a Jack of all trades and a master of none.” This has less to do with the property managers themselves and more to do with the outdated Property Management model still used by so many agencies today.

Like a beehive, our Property Management Hive SystemTM compartmentalises Property Management tasks to our specialist staff and consequently critical tasks can be focused on and carried out correctly.

This provides the best service to our clients while at the same time making the Alexa environment a better place to be for both our clients and staff.

How we deliver that real value

We seriously love managing properties. Our Property Management Hive System™ with specialised individual roles means that there is a person dedicated to each area of Property Management. This ensures that things run efficiently and to a much higher standard.

When we manage your investment property, you also engage a complimentary bookkeeping service that will keep all of your accounting records in order.

Our in-house insurance claims specialist ensures that we can manage the property to your advantage. They have time to focus on your property, ensuring that the maximum possible amount is obtained from your claim.

We oversee all maintenance work from minor plumbing to managing full interior and exterior renovations through the use of dedicated maintenance teams.

Our maintenance company “Clean Start SA” ensure that your property is not just managed, but maximised. In addition to professional plumbers, electricians, builders, joiners and carpenters, we have general maintenance people with strong backgrounds in renovation, interior design, garden landscaping, fencing and general repairs which ensure that all our properties are presented at their absolute best.

Teams of end of lease cleaners also ensure that properties are detailed before new tenants move in.

PROPERTIES FOR RENT

We pride ourselves on ensuring that every property we lease is detailed before new tenants move in.

ALEXA REAL ESTATE

Featured as one of Adelaide’s Best Property Managers by Maid2Match

Client Testimonials

  • “Managing many of our investment portfolios, Xenia is the best property manager in the business!! Immaculately punctual, responsive & professional. Couldn’t recommend anyone better?!! Best Value for $$$ with stress free management. 5/5.”

    — Willbur Glenn Colaco

  • “Xenia has been the only property manager I have trusted with my client’s properties, she is consistently on the ball and knows exactly what is going on, how to achieve the best rent and how to get tenants in quickly. So far she has achieved zero vacancies with all of the properties she is managing, has had to deal with some very tough situations and always manages to problem solve like it’s a breeze. I have and would recommend her to anyone.”

    — Karen Davis

  • “I highly recommend Xenia and her team for their professionalism, they go beyond expectations in order to keep your investment properties in order and have an outstanding communication service, it's a huge relief for home owners!!”

    — Marjorie Pascal-Pretre

  • “After self managing for a long time I was finally able to hand it over to professionals I can trust. Thanks to Xenia and team, there was no one else I could trust with my properties.”

    — Emma Wong

  • “Xenia, Angelo and their team have been fair and accommodating with our situation during the tenancy at the rental property. They prioritised work that were urgent which needed to be fixed immediately; with minor issues that either we (as tenants) could deal with ourselves or resolved according to an agreed schedule. It has been a comfortable and pleasant stay, with the knowledge that Alexa provided peace-of-mind and privacy with their professionalism.”

    —Albert Remington

  • “Finally! A real estate agent that actually protects landlords! As the owner of a cleaning company, we deal with many real estate agents and property managers. I know what I'm talking about when I say Xenia and Angelo from Alexa RE are hard working, honest and accountable when it comes to acting in the interests of their landlord clients. 5 Stars. Super awesome Real Estate and Property Management Agency.”

    —Mark Ferdinands

  • “I find Alexa Real Estate to be highly professional. Their team of staff are efficient and courteous, and go the extra mile to accommodate you. Most importantly, they really know their industry. Xenia and Angelo are honest, forthright and practical. They have managed tenancies for us for several years now, and it is such a blessing to be able to leave everything in their capable hands. I can't recommend them highly enough!”

    —Sarah Divine